Privacy Policy

Privacy Policy

At ResinHouse, we respect your privacy and are committed to protecting the personal information you provide when using our store.

This Privacy Policy explains how we collect, use, and protect your information when you visit our online store or place an order with us.

Information We Collect

When you place an order or interact with our store, we may collect information such as:

  • Full name

  • Delivery address

  • Email address

  • Phone number

  • Order details

  • Payment-related information required to process your order

  • Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Process returns, exchanges, or refunds where applicable

  • Improve our products, services, and shopping experience

  • Prevent fraud or misuse of our services

  • Contact you regarding your order

  • Send marketing and promotional communications where applicable

WhatsApp Marketing

With applicable customer consent or where permitted by applicable law, ResinHouse may use WhatsApp to communicate promotional offers, product updates, or other marketing messages.

You may request to stop receiving marketing communications at any time by contacting us or following the available opt-out instructions.

Cookies

Our store may use cookies and similar technologies to improve website functionality, understand how visitors use our store, remember preferences, and improve the overall shopping experience.

Cookies may also be used for analytics and marketing purposes.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the store.

Sharing Your Information

We may share necessary information with trusted service providers, such as delivery and payment service providers, only when required to process and fulfill your order or provide related services.

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us regarding your personal information or marketing preferences.

You may also request to stop receiving promotional communications from us.

Children's Privacy

Our store is not intended for children to independently place orders or provide personal information without appropriate parental or guardian involvement.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updated version will be posted on this page.

Contact Us

For privacy-related questions or concerns, please contact ResinHouse at:

Email: resinhous01@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries.