Shipping Policy
Shipping Policy
At ResinHouse, we aim to deliver your order safely and as quickly as possible across Pakistan.
Delivery Time
Regular Products
Orders for regular products are generally delivered within:
4–5 working days
Customized Products
Customized jewelry may require additional preparation and production time. These orders are generally delivered within:
5–7 working days
Delivery times may vary slightly depending on the product, customization requirements, location, courier delays, weather conditions, or other circumstances beyond our control.
Shipping Charges
We offer:
Free delivery on orders of Rs. 2,999 or above.
For orders below Rs. 2,999, applicable delivery charges may apply and will be communicated or displayed during the order process.
Customized Products
Customized jewelry requires advance payment before production begins.
Once production of a customized product has started, the order cannot be cancelled or returned.
Order Tracking
Where tracking information is available, customers may receive order tracking details through the contact information provided during checkout.
Delivery Address
Customers are responsible for providing accurate and complete delivery information. ResinHouse is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Delivery Delays
Although we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to courier operations, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our control.
If you have any questions about your order or delivery, please contact our customer support team.
Thank you for choosing ResinHouse.